Legal Document

tok999 Terms and Conditions

Please read these Terms & Conditions carefully before using the tok999 platform. Your rights, responsibilities, and the terms governing our services are clearly explained here.

Last Updated: January 2026
Key Points

Key Highlights of the Terms & Conditions

By using tok999, the following terms apply to you automatically

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Age Restriction

18+ Only

You must be at least 18 years old to register and play on tok999. Accounts that fail age verification will be suspended and any deposited funds will not be refunded.

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One Account

One Account Per Person

Each person may open only one tok999 account. Creating multiple accounts will result in all accounts being closed and all bonuses being forfeited.

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Bonus Policy

Fair Use of Bonuses

All bonuses on tok999 can be withdrawn subject to meeting specified wagering requirements. Any bonus found to be misused or obtained fraudulently will be cancelled.

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Security

Account Security Responsibilities

Keeping your password and login details confidential is your responsibility. tok999 accepts no liability if you share your account with others. If you notice any suspicious login activity, contact support immediately.

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Settlement

Dispute Resolution Process

If a dispute arises, please contact our support team first. tok999's decision will be considered final unless a separate resolution is reached.

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Changes

Right to Amend Terms

Tok999 may update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

1 General Terms & Conditions

By accessing or using the tok999 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions. These Terms constitute a legally binding agreement between tok999 and the user. If you do not agree with any of these terms, please refrain from using tok999.

Tok999 is an international online gaming and Sports Betting platform serving users in Bangladesh and other countries. Your use of the platform is your own responsibility — it is your duty to comply with the laws applicable in your area.

Important: Using tok999 means you accept all the provisions of these Terms & Conditions. New users should read the full Terms & Conditions before registering.

Scope of Application

  • These Terms & Conditions apply to the tok999 website, mobile version, and all related services.
  • Our Privacy Policy forms part of these Terms & Conditions.
  • Specific games or promotions may have their own additional terms, which will be listed in the relevant section.
  • In the event of any dispute, tok999's decision shall be considered final.

2 Account Registration & Eligibility

You must be 18 years of age or older to open an account on tok999. All information provided during registration must be accurate, complete, and up to date. tok999 reserves the right to close any account opened with false information, at any time.

Requirements for Registration

  • Users must be at least 18 years of age and may be required to provide ID for verification.
  • Each person is allowed only one account — multiple accounts on the same device, IP address, or payment method are strictly prohibited.
  • The name, date of birth, and payment details provided at registration must be accurate and truthful.
  • Your account password must be kept strong and must not be shared with anyone.
  • Tok999 reserves the right to reject any registration application, particularly where verification issues arise.

Warning: If anyone opens an account under another person's name or with a false identity, tok999 reserves the right to take necessary legal action and all funds in that account will be forfeited.

KYC Verification Process

KYC (Know Your Customer) verification must be completed before making a withdrawal from tok999 or for transactions above a specified amount. This may require a copy of your National ID, passport, or driving licence. Withdrawals may be delayed until verification is complete.

3 Deposit, Withdrawal & Payment Policy

Mobile Banking, Nagad, and Rocket can be used for deposits and withdrawals on tok999. All transactions are processed in Bangladeshi Taka (BDT). There are no additional charges on deposits, though your mobile banking provider's standard fees may apply.

Deposit Rules

  • The minimum deposit amount is BDT 500 and the maximum is BDT 100,000 per transaction.
  • Deposits are typically credited to your account within 5 minutes.
  • The payment method used for deposits must be registered in your name.
  • Deposits from third-party accounts are strictly prohibited.

Withdrawal Rules

  • The minimum withdrawal amount is BDT 1,000.
  • Withdrawals are typically processed within 5 to 30 minutes.
  • Withdrawal requests above a certain amount may be delayed if KYC verification has not been completed.
  • In cases of suspicious transactions, tok999 may temporarily hold withdrawals pending verification.
  • Wagering requirements must be fulfilled before any bonus funds can be withdrawn.

tok999 will never ask users for payment details over the phone or via messages. If you receive any such communication, please report it to our support team immediately.

4 Bonus & Promotion Terms

Tok999 regularly offers various bonuses and promotions. Each bonus comes with its own terms, which are detailed on the relevant promotion page. Please read those terms carefully before claiming any bonus.

General Bonus Terms

  • The welcome bonus is available to new members only and applies to the first deposit.
  • The wagering requirement for each bonus (typically 5x to 30x) must be met before any withdrawal.
  • Bonus balance cannot be withdrawn as real money until the applicable wagering requirements have been met.
  • Using the same bonus more than once is strictly prohibited.
  • If bonus abuse is confirmed, all bonuses and any associated winnings will be voided.
  • Tok999 reserves the right to modify or cancel any bonus offer without prior notice.

Cashback & Reload Bonuses

The weekly cashback bonus is calculated as a percentage of the previous week's net losses. Reload bonuses are available on specific days or during special events. Wagering requirements apply in both cases.

5 Betting Rules

All betting decisions on tok999 are final. Once a bet is confirmed, it generally cannot be changed or cancelled. In certain specific circumstances — such as an event being cancelled — the bet may be voided and the original stake returned.

Sports Betting Rules

  • All odds are updated in real time; the odds at the moment of bet confirmation are final.
  • Tok999 reserves the right to void any bet where incorrect odds were displayed due to a technical error.
  • If a match is abandoned or postponed, bets are generally refunded.
  • In live betting, placing bets with prior knowledge of the outcome due to stream delays is strictly prohibited and will be treated as fraud.

Casino & Live Game Rules

  • All casino games are operated using certified RNG (Random Number Generator) technology.
  • In the event of a disconnection, the game state is saved in the system and can be resumed upon reconnecting.
  • In any dispute regarding game rules or outcomes, the game logs and server records are the definitive source of truth.

6 Responsible Gaming

Tok999 believes gaming is a form of entertainment, not a source of income. We place the highest importance on responsible gaming and encourage users to build healthy gaming habits.

  • Each account can have deposit limits, bet limits, and session limits configured.
  • You can temporarily suspend your account for a set period using the self-exclusion option.
  • If you notice signs of gaming addiction, the tok999 support team is here to provide the help you need.
  • The use of parental control software is recommended to prevent minors from accessing gaming content.

To learn more about responsible gaming, visit our Responsible Gaming Page page.

7 Account Suspension & Closure Policy

Tok999 may temporarily suspend or permanently close a user's account for any of the reasons listed below. tok999 will notify the user beforehand where necessary, though immediate action may be taken in cases of serious violations.

  • Registering with a false identity or incorrect information.
  • Operating multiple accounts.
  • Engaging in bonus abuse or any fraudulent activity.
  • Evidence of money laundering or suspicious financial transactions.
  • Threatening or harassing other users.
  • Using tok999 in violation of the laws of any country.

Users may request account closure at any time. Any valid real-money balance will be returned before closure, however bonus balance will be forfeited.

8 Privacy & Data Protection

Tok999 takes the security of your personal information very seriously. We use SSL encryption and modern data protection practices. Your information is never sold to third parties.

  • Your personal information is used solely for the purpose of providing services and completing KYC verification.
  • Information is shared with third parties only when required by legal obligation.
  • You have the right to request correction or deletion of your personal data.

For more details, visit our Privacy Policy Read.

9 Dispute Resolution Process

If you have a dispute with tok999, please contact our customer support team first. We aim to provide an initial response to all complaints within 72 hours.

Steps for Dispute Resolution

  • Step 1: Contact our support team via live chat or email.
  • Step 2: If the support team is unable to resolve the issue, it will be escalated to senior management.
  • Step 3: If both parties cannot reach an agreement, arbitration through an independent third party will be initiated.

In all disputes, tok999's server logs, game records, and transaction history serve as the definitive evidence. Screenshots or claims from users alone are not accepted as sole proof.

10 Changes, Amendments & Contact

Tok999 reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or an on-platform notice. Continued use of tok999 after such changes constitutes acceptance of the new terms.

  • The date of the most recent update will always be displayed at the top of this page.
  • We recommend visiting this page regularly to stay updated on any changes.
  • If you have any questions about the Terms & Conditions, please email us at [email protected].

Contact

Our support team is available 7 days a week, 24 hours a day. For any questions, complaints, or feedback, reach us directly via live chat or email.

Support Email: [email protected] — We aim to respond within 24 hours.

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Play by the Rules, Win Safely

You've read the tok999 Terms & Conditions — register now and enjoy a safe, transparent, and enjoyable gaming experience.

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